My laptop wont connect to my scanse. Even when i press scan ports it wont show up. What could be causing this?
What operating system are you on?
The laptop I'm using has windows 7 with 64 bit. @kent
This is likely because you do not have the driver for the serial to USB adapter. You can find instructions on how to install it here: https://support.scanse.io/hc/en-us/articles/235190748-Installing-Serial-Adapter-Driver-on-Windows-7.
I've tried installing the driver on my Windows 7 laptop and scanse still wont connect. Is there something else I should try? @kent